Open Electricity Launch Promotions
What is the Redemptions Booklet?
It is a digital document containing information on the various partner promotions available for all new Sembcorp Power customers who have signed-up for a electricity plan, from 1 November 2018 onwards. It contains all applicable Terms & Conditions and instructions on how to redeem the promotion(s).
When will I receive the Redemptions Booklet?
You will receive it together with your Welcome Kit!
How will I receive the Redemptions Booklet?
It is a digital document and you will receive it via email. This email will be the same one provided by you, upon sign-up and creation of an account with Sembcorp Power)
What can I do if I did not receive the Redemptions Booklet after 10 working days?
You can email to firstname.lastname@example.org, providing your full name, mobile number and account number. Our support team will get in touch with you as soon as possible.
Can I redeem these promotions if I am NOT a Sembcorp Power customer?
No. These promotions are exclusive to Sembcorp Power customers only. Terms and Conditions for each promotion are stated clearly within the Redemption Booklet. Click Here to learn more about Sembcorp Power's electricity plans.
Who can I reach out to if I have a question about these promotions?
You may find the Terms and Conditions useful for each of our partner promotions in the Redemption Booklet. You may also get in touch with the Merchant directly, via their support channels online.
Alternatively, you can send an email to email@example.com, providing your full name, mobile number, account number along with your question(s). Our support team will get in touch with you as soon as possible.
When will these promotions be valid until?
All partner promotions offered, have Terms and Conditions that are applicable to each promotion redemption. Please refer to each promotions' Terms and Conditions stated in the Redemption Booklet for the validity and availability of each promotion.